PLEASE READ BEFORE FILLING OUT THE FORM!

We have been in the door business for quite a while and have learned alot about ensuring that our doors function perfectly. Before we investigate deeper, please make sure the following questions have been answered:

1) Is the frame square and plumb? Has it been confirmed with a framing square and a 6-foot level?

2) Has the adjustable strike plate adjusted so the weather strip compresses?

3) Is the reveal consistent around the perimeter?

4) Is the sill and subfloor level?

5) Is the unit caulked properly, specifically the perimeter & where the brickmould meets the frame?

6) Has the adjustable sill, if applicable, been properly adjusted (caulked & corner pads installed)?

7) Have long hinge screws been properly utilized and connected to a framing member?
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